Frequently Asked Question
At this time, you will continue to use MyChart as a means to communicate with your doctor, access test results, request prescription refills, and manage appointments. However, if you are being seen at an FHCN health center in Kings or Tulare County, our staff are available to assist you in enrolling in FHCN’s Patient Portal.
Family HealthCare Network’s Patient Portal will allow you to access and manage your health information any time of the day, any day of the week. This service is free to you, provided by Family HealthCare Network.
To register for Family HealthCare Network’s Patient Portal, please ask any staff member at any of Family HealthCare Network’s 36 health centers for assistance. We will verify your identity and ask for your email address. This email address shouldn’t be shared by other people.
You will receive an email from Family HealthCare Network with your username and password, and a link to the Patient Portal. Click on that link. You will then be prompted to confirm your identity and to select some security questions and answers. You will be asked to create a new password. You will be prompted to accept the Terms and Conditions. After establishing your account, you may access Family HealthCare Network’s Patient Portal by typing in www.fhcn.org and clicking on the Portal Login link at the top right of the home page.
No. Family HealthCare Network’s Patient Portal is not to be used for emergency situations. If you are experiencing an emergency, please call 9-1-1.
No. You will create your own password for your Family HealthCare Network’s Patient Portal account. It is your responsibility to keep your password secure. Your password is not stored, so no one else will be able to look up your password or access your account.
If you happen to forget your username or password, you can click on the “Forgot User ID” link or the “Forgot Password” link and follow the instructions provided.
For any questions regarding Family HealthCare Network’s Patient Portal, please contact your health center and our staff will be more than happy to help you with any questions or concerns you may have. If you have any technical questions regarding Family HealthCare Network’s Patient Portal, please contact Family HealthCare Network at 1-877-960-3426.