Schedule an Appointment
Navigation Center & Texting Service Hours
Tulare / Kings County
Monday through Thursday
7:00 am to 8:00 pm
7:00 am to 7:00 pm
7:00 am to 6:00 pm
8:00 am to 6:00 pm
Monday – Friday
7:30am to 6:30pm
After Hours Care
If you are in need of non-emergency clinical advice after our regular hours, during evenings, weekends, or holidays, please call 1-877-960-3426 Main and 1-866-342-6012 Fresno, ACC, SSC.
Our answering service is available to take your call. We have health professionals available to assist you.
Interpreter services are also available for patients with limited English proficiency or disabilities.
Deaf, Hard of Hearing, Hearing Loss
All hearing and language imparied patients can communicate with Family HealthCare Network through the California Relay Service.
This includes hearing and language impaired patients who request to speak with their provider. Staff will either transfer the call to the provider or generate a clinical message specifying the need to call the patient back through the California Relay Service.
All requests for sign language interpreters should be addressed prior to the date of the appointment to ensure the timely and meaningful provision of interpreter services.
- 1-800-735-2929 TTY/VCO/HCO to VOICE
- 1-800-735-2922 VOICE to TTY/VCO/HCO
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Billing & Finance
Billing Department Hours
Monday – Friday 8:00 a.m. – 5:00 p.m. (559) 791-7050 If you would like to discuss your statement in person, you are welcome to visit our billing department. Our Billing department is located at our Billing and Financial Services Office at: 305 E. Center Ave. Visalia, CA 93291.
Patient Concerns & Comments
Our goal is to offer you the highest quality service. Your concerns are very important to us and we appreciate your feedback.
We are also interested in hearing about positive experiences with our staff and visits to our health centers. If you have a complaint, concern, or comment regarding your recent experience with us, please fill out the form below or contact (559) 737-4700.